Security & Compliance

Right access for
the right people.

Stop giving everyone admin. EternalEngine's RBAC system lets you define exactly what each role can see and do — from full Admin access down to read-only Viewer — with feature-level granularity.

Permission Matrix
FeatureAdminManagerMemberViewer
View Contacts
Edit Contacts
View Reports
Delete RecordsOwn only
Manage Users
Billing & Plans
Export Data
+ Custom roles can be created for any combination of permissions

Roles and permissions

Admin, sales manager and custom role cards from the team settings.

Give each person exactly the access they need.

Access control that scales with your team

From solo founders to enterprise teams — define the exact permissions structure you need.

Granular Permissions

Control access at the feature level — not just read/write/admin. Decide who can view reports, delete records, export data, manage users, and access billing independently.

Custom Roles

The built-in Admin / Manager / Member / Viewer roles cover most teams. Need something specific? Create a custom role with exactly the permissions your org requires.

Feature-Level Access

Permissions aren't just read/write flags — they're scoped to individual features. A rep can log calls but not delete contacts. A manager can view reports but not manage billing.

Invite Management

Invite new team members with a role pre-assigned. They get exactly the access they need on day one — no over-provisioning, no onboarding security gaps.

The principle of least privilege, made easy

Users get what they need. Nothing more.

Principle of Least Privilege

Grant the minimum access required for each role. Reduces your attack surface, limits blast radius of compromised accounts, and keeps sensitive data appropriately restricted.

Onboarding Simplicity

Assign a role at invite time — the new team member arrives with correct access pre-configured. No IT ticket. No manual permission review. Just the right access, from day one.

Compliance Alignment

Access control is a core requirement of SOC 2, ISO 27001, and HIPAA. EternalEngine's RBAC gives you the granularity to demonstrate controls to auditors without custom tooling.

Which roles come built in?

Admin, manager and member roles, plus custom roles you define with the exact permissions each person needs.

Can I hide financials from field staff?

Yes. Permissions are per area, so a crew role can see jobs and check-ins without invoices or revenue.

Which plans include custom roles?

Every multi-seat plan: Team, Pro and Business.

Run your business from one place.

Five plans, seventeen launch apps, one dashboard. Set up in under 5 minutes — change tiers any time.

From $0 · Basic $9.95/mo · Save 20% on annual billing · Upgrade or downgrade any time