CrewGrid — Field Service Dispatch
Pro+

The right crew.
The right job. On time.

CrewGrid runs your field operation from the dispatch board to the signature. Raise work orders, assign crews on a live map, verify arrivals with GPS, and close every job with before-and-after photos and a customer signature. Built for installation, maintenance, repair, inspection, and emergency work.

GPS-verified check-inLive dispatch mapPhoto + signature proof
Dispatch Board — Tuesday3 crews live
WO-4182 · HVAC install
Crew Alpha · 14 Birchwood Ave
On site
WO-4183 · Boiler repair
Crew Bravo · 9 Marlow Court
En route
WO-4185 · Site inspection
Unassigned · urgent
Assign
Crew Alpha · check-in38 m from site
PhotosBefore ✓ · During ✓
Open work orders3
📍 GPS check-in within 500 m enforced→ Signature on complete

Example data

From board to signature

Every job, the same disciplined path.

Field work is messy. CrewGrid gives it a state machine — so a job never slips between dispatch and done.

01

Raise the work order

Log the job with type, priority, site address, and GPS coordinates. Installation, maintenance, repair, inspection, or emergency — each tracked from assignment to sign-off.

02

Dispatch the crew

Assign — or bulk-assign — work orders to the right crew. Watch every team on the live dispatch map, with skill-matched routing so the closest qualified crew takes the job.

03

Check in on site

Technicians check in with GPS verification — arrivals only count within 500m of the site. Status walks the state machine: en route, on site, in progress.

04Signed

Complete with proof

Before / during / after photos, customer signature on completion, and the assignment closes. Notifications fire and the record links back to the project.

Capabilities

Field operations, accounted for.

Work orders, crews, GPS check-ins, and photo proof — the moving parts of a field team, each tracked and tenant-isolated.

Work Order Lifecycle

Five job types — installation, maintenance, repair, inspection, emergency — across four priorities. A status state machine walks each order from assigned to completed, and a completed order can't be quietly edited.

Crew Dispatch & Live Map

Assign or bulk-assign work orders to crews with skill matching, then watch every team on a live dispatch map. Crew location updates stream in, rate-limited so the board stays clean.

GPS-Verified Check-In

Technicians log arrivals and departures with GPS — an arrival only counts within 500 m of the site, with accuracy held inside 100 m. Departure requires a prior arrival, so the trail can't be faked.

Photo & Signature Proof

Capture before, during, after, issue, and material photos against every job, and collect a customer signature on completion — required by default. Photos store in AssetVault; the proof stays with the record.

Built for the field

Numbers that come from the product.

Every figure below is a real CrewGrid behavior, not a marketing stat.

6

Work-order states in the dispatch lifecycle

5

Job types — install, maintenance, repair, inspection, emergency

500m

GPS proximity enforced on arrival check-in

5

Photo categories per job: before / during / after / issue / material

Pro tier and above

CrewGrid ships on Pro ($99/mo, 5 users) and Business ($199/mo, 15 users) — bundled with field service dispatch, routing, and the mobile crew app. Pairs with AssetVault for photo storage and NotifyStack for crew alerts, both included from Pro up.

See plan comparison
Which plans include CrewGrid?

Pro and Business, bundled with field service dispatch, routing and the mobile crew app.

How does dispatch work?

Jobs and work orders sit on a dispatch board; assign a crew, set the window and the crew sees it on their phone with the address and notes.

Can crews check in from the field?

Yes. Check-ins record arrival and departure with time, and photos from the job can be filed to AssetVault.

Does it connect to invoicing?

Yes. A completed work order can be invoiced from TitanLedger with the same line items.

Run your business from one place.

Five plans, seventeen launch apps, one dashboard. Set up in under 5 minutes — change tiers any time.

From $0 · Basic $9.95/mo · Save 20% on annual billing · Upgrade or downgrade any time